FAQ

Payment

1. What payment methods are accepted?

We accept all major credit cards and WiPay.

Shipping

2. How long will it take to receive my order?

Shipping times vary depending on the shipping method selected during checkout and your location. Once your order has shipped, you will receive a tracking number via email.

3. Will all items in my order arrive in one package?

Items within a single order may ship from multiple warehouses and may arrive in separate packages. If this happens, we will also divide the items and shipping cost appropriately and display it in your cart and checkout page.

4. Do you ship internationally?

Yes, we do ship internationally. Please note that international orders may be subject to customs fees and import duties upon delivery.

Returns

5. What is your return policy?

If you’re not completely satisfied with your purchase, you can return it within 30 days of the order date or 10 days of delivery. Please note that all items must be returned in their original condition.

6. How do I initiate a return?

To initiate a return, please contact us at support@shopangziety.com with your order number and reason for the return. We will provide you with further instructions.

Miscellaneous

7. Do you have a physical store?

No, we do not have a physical store. ShopAngziety is an online-only retailer.

8. How can I contact customer support?

If you have any questions or concerns, you can contact us at support@shopangziety.com. Our customer support team is available to assist you Monday through Friday, from 9:00am to 5:00pm EST.

9. How do I get discount codes?

You can subscribe to our newsletter to stay updated on new product releases and exclusive discounts. Simply enter your email address in the newsletter subscription form located at the bottom of our website.

10. How do I apply a discount code to my order?

To apply a discount code to your order, enter the code in the “Discount Code” field during checkout and click “Apply”. The discount will be applied to your order total. Please note that only one discount code can be applied per order.